Frequently Asked Questions for Property Owners
What makes PropertyCare different from other services?
**PropertyCare** offers full property management, from check-in/check-out and cleaning to maintenance coordination, marketing, and performance reporting. All services are handled internally by our team, without third parties, ensuring quality and consistency.
How does the check-in / check-out process work?
We provide personalized check-in or automated check-in via lockboxes 24/7. The experience can be tailored to your needs, ensuring comfort and safety for your guests.
What is included in your management packages?
We offer packages ranging from basic online booking management to full support including check-in/check-out, cleaning, laundry & ironing, minor repairs, and detailed performance reports. Each package is transparent and detailed, so you know exactly what you’re paying for.
Do you provide cleaning and laundry services?
Yes, we handle full cleaning before and after each booking and laundering/ironing of bed linens and towels, ensuring your property is always ready for guests.
I don’t have linens or basic equipment, can you provide them?
Yes, we fully supply linens and essential equipment for the property, including protective covers for mattresses and pillows, ensuring hygiene and quality.
I have an unfurnished property; do you provide decoration and furnishing?
Absolutely! We handle complete furnishing and interior decoration, collaborating with professionals to design layouts, select furniture and equipment, giving your property a unique character.
How do you set rental prices?
We use dynamic pricing to optimize revenue, considering demand, seasonality, length of stay, and competition in the area.
Do you offer drone mapping services?
Yes, we provide precise drone mapping services, producing aerial maps, point clouds, orthophotos, 3D modeling & visualization for technical documentation and property promotion.
Can I refer a friend or family member?
Yes! For every successful referral, we offer a cash reward of up to €500, as a token of our appreciation for your trust.
Do you provide reports and statistics on property performance?
Yes, we provide detailed monthly reports including bookings, revenue, guest reviews, and recommendations to optimize your property’s performance.
Do you collaborate with engineers or architects?
Yes, for design services, renovations & building permits we collaborate with engineers and architects, providing drafting support and project management.